Q: At what point is my company charged for ioVTS Services?

A: The initial phase of the ioVTS relationship will typically not cost the customer anything. This phase will include discussions and preliminary analysis around a customer.s current IT environment, current IT Staff skill-set, the organization.s Virtualization Target Objectives (VTO.s), budgets, and timelines. Usually a free server and desktop consolidation study is performed at this stage as well.

Q: Do ioVTS consultants work on-site or remotely?

A: ioVTS is very aware of the costs passed onto the customer. It is typically more economical for the customers to have the ioVTS consultants work remotely. However, on-site work is very typical during the initial setup and install of hardware. When ioVTS consultants are asked to train IT Staff members, the training is typically performed on-site as well.

Q: How can I as an IT Professional benefit from an ioVTS relationship?

A: The job of an IT Professional is to support their internal customers (or users) as they utilize IT resources to perform their jobs. ioVTS partners with IT Professionals to help them achieve their goals of maximum uptime with the most efficient technologies. An ioVTS relationship exponentially improves an IT professional.s ability to deliver IT resources to all users with the minimum amount of maintenance.

Q: Can ioVTS train my staff to become more independent with Virtualization Technologies?

A: Absolutely. Creating an almost maintenance-free environment is one of the end-result objectives of ioVTS. An IT staff can receive personal hands-on training in their own environment from ioVTS Consultants. This training will allow the internal staff the ability to maintain and monitor the virtualized technology. However, ioVTS offers an ongoing monthly Health Check Maintenance Plan so as to allow the IT Staff to focus on responding to users. needs and other IT-related objectives.